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MISSOURI MEDICAID PROVIDER ENROLLMENT INFORMATION GUIDEIntroductionProvider Enrollment Application ProcessRequirements for Each Provider Type Eligible to Enroll With Missouri MedicaidOut of State (non-bordering) Providers/ApplicantsInstructions for Completing INTERNET Provider Enrollment Forms. Only certain provider types are permitted tocomplete Internet enrollment forms at this time.Instructions for Completing PAPER Provider Enrollment Forms. Paper forms are only available and accepted forprograms not currently on the Internet.Changes in Existing Provider File InformationHow Medicare and Medicaid Provider Numbers InteractIndependent Providers Practicing in a Hospital or Nursing Home Setting ONLYELECTRONIC FUNDS TRANSFER (EFT) InformationMISSOURI MEDICAID PROVIDER ENROLLMENT INTRODUCTIONThe Provider Enrollment Unit is responsible for enrolling new providers and maintaining provider records for allMissouri Medicaid provider types. There are approximately 60 Medicaid provider types.At this time select applications are available electronically, applications that are “paper” can be requested fromMMAC Provider Enrollment. Please email [email protected] for the current version of theform(s).Provider information is confidential Missouri Medicaid provider information is not released to ANYONE bytelephone, facsimile, or any electronic method. MO HealthNet provider information is not sent by mail to anyaddress other than the provider address listed on the MO HealthNet Provider Enrollment master file. It is thePROVIDER'S responsibility to notify billing agents, clinics, groups, corporate offices, etc., of all pertinentinformation regarding the provider.It is the PROVIDER'S responsibility to ensure that their provider records are kept up to date. The provider mustreport any changes to the Provider Enrollment Unit. If the Provider Enrollment Unit is not properly informed ofchanges the provider number is made inactive.Each MO program has different enrollment requirements. All providers of MO HealthNet must have a validparticipation agreement with the Missouri Department of Social Services (DSS), Missouri Medicaid Audit andCompliance (MMAC). An investigation of the provider's professional background will be conducted pursuant to 13CSR 70-3.020. The validation of the participation agreement depends upon the Director of Social Services orhis/her designee's acceptance of an application for enrollment.Each provider of services to Missouri Medicaid recipients must enroll separately.
If you have questions or need assistance completing the enrollment forms, contact the Provider Enrollment Unitby e-mail at [email protected] . For questions regarding billing, contact the ProviderCommunications Unit at 573-751-2896. For questions regarding claim filing training, contact the ProviderEducation Unit at 573-751-6683.MO HEALTHNET PROVIDER ENROLLMENT APPLICATION PROCESSEach provider application is reviewed and must go through the same audit process.The application is processed in the date order received by the Provider Enrollment Unit. Paper applications thathave been returned to the provider or Internet applications that are denied by e-mail are not processed as apriority.When the provider enrollment is finalized, an e-mail stating the provider's name, address, NPI number andeffective date of approval is sent to the contact person’s e-mail address. The effective date of enrollment cannotbe prior to the effective date of required program documents, such as license, certification etc. The MOHealthNet Provider Manuals are available at no charge via the Internet at www.dss.mo.gov/dms. It is theprovider's responsibility to notify their biller of their provider number and any other claim filinginformation or instructions.Once a provider number is established, any future changes in the provider records must be submitted in writingto the Provider Enrollment Unit via the Provider Update Request form. If the provider is licensed or certified byanother state agency such as the Department of Health & Senior Services, Department of Mental Health, orMedicare, that agency must approve the changes prior to Provider Enrollment Unit approval. New providerenrollment records are not issued for changes. If the Provider Enrollment Unit is not properly informed ofchanges the provider number is made inactive.New provider records are not issued for any type of changes. Payments go to the provider currentlyindicated on the Provider Enrollment Master File at the time the claim is processed. The provider is responsiblefor, but not limited to: separating dates of service and payments, resubmitting denials, and submitting papercrossover claims for any Medicare/Medicaid services that do not crossover electronically, before and after thechange is made to the Provider Enrollment Master File. If a new provider number is issued in error due tochange information being withheld at the time of application, the new provider number is made inactive, theexisting provider number is updated, and you may be subject to sanctions.If backdating the enrollment is granted, this does not suspend the timely filing requirement for any claims, nordoes it guarantee payment. Claims submitted after backdating the effective date and denied for timely filing, arenot considered for reimbursement. An original claim must be received by the state agency within 12 months(365 days) from the date of service. Medicare crossover claims must be received within 12 months from the dateof service or 6 months from the date of Medicare's notice of disposition.PROVIDER ENROLLMENT PROGRAM REQUIREMENTSListed below are the program names, provider types, program requirements, and required attachments for eachprovider type.All providers using a federal tax ID number must attach a copy of a document PREPRINTED by IRS showing thetax ID number and legal name. Examples of acceptable forms are: CP 575 or 147C letter; 941 Employer's 'sQuarterly Federal Tax Return; 8109 Tax Coupon; or letter from IRS with the Federal Tax Identification Numberand legal name. A W-9 is not acceptable.Acupuncture (72)MO HealthNet Division (MHD) is implementing statewide complementary and alternative therapy services forchronic pain, effective for dates of service on or after April 01, 2019, for participants 21 years of age and olderwho have evidence of chronic pain. Eligible participants will receive complementary and/or alternative therapyservices as deemed medically necessary.Specialty AQ – Acupuncture Acupuncture services will require a Smart prior authorization (PA) for participants
21 years of age and older.For participants to be eligible for complementary and alternative therapy services the individual must meet thefollowing criteria:Be currently enrolled in MO HealthNet, andBe 21 years of age or older, andHave chronic pain , andHave diagnosis within the chronic pain list provided in the MO HealthNet Provider’s Manual for thisprogram.Applied Behavior Analysis (ABA) Qualified Psychologist (49)Must be enrolled with MO HealthNet as a psychologist. Must submit documentation of ABA in scope ofeducation, training, and competence in order to add ABA specialty. If not already enrolled as psychologist,complete a Psychologist enrollment application and submit a copy of the permanent license, a copy of theirMedicare letter showing the individual provider name and Medicare number if enrolled with Medicare, and theABA documentation. Provider will be enrolled as a Psychologist (49) and be assigned a specialty code of “LP”.Adult Day Care (29)Required documentation must be submitted with the completed enrollment application. Out of state providerscannot enroll. Each licensed Adult Day Care provider must enroll and bill separately.Adult Day Care providers must be currently licensed and maintain licensure as an Adult Day Care through theDepartment of Health and Senior Services.Applicants must submit the enrollment documents found at cket/Aged & Disabled Waiver Homemaker/Chore and Respite (28)Required documentation must be submitted with the completed enrollment application. Out of state (nonbordering) providers cannot enroll. Must maintain a Social Services Block Grant (SSBG) contract. Each providermust enroll and bill separately.Institutional RespiteMust submit a copy of the nursing home facility license.Adult Day BasicMust submit a copy of current license as a social-type program through Department of Health and SeniorServices.Ambulance - Ground (80)Required documentation must be submitted with the enrollment application. Missouri applicants must submit acopy of the Ground Ambulance Service license issued by the Department of Health & Senior Services, out ofstate applicants must submit a copy of the Ground Ambulance Service license issued by their state agency, andboth must submit a copy of the Ambulance Medicare approval letter showing the provider name and Medicarenumber. Each ambulance provider must enroll and bill separately.Out of State ApplicantsMissouri Medicaid considers enrollment of an out of state provider if at least one of the following conditions ismet:· *Emergency services are defined as those services provided in a hospital, clinic, office or other facility that isequipped to furnish the required care, after sudden onset of medical condition manifesting itself by acutesymptoms of sufficient severity (including severe pain) that the absence of immediate medical attention couldreasonably be expected to result in (a) placing the patient health in serious jeopardy; (b) serious impairmentto bodily functions; or a serious dysfunction of any body organ or part.· Services were provided to a MEDICARE/MO HEALTHNET PARTICIPANT with Medicare as primary payor;· Provider of service is located in a BORDERING STATE OF MISSOURI**· Services were provided to a FOSTER CARE CHILD not residing in Missouri**· Services were provided by an INDEPENDENT LAB
· Services were PRIOR AUTHORIZED by the Missouri State consultant**Services which routinely require prior authorization or have other limitations continue to require priorauthorization and are subject to established limitation, policies and procedures applicable to the MOHEALTHNET programs.If your claim DOES NOT meet one of the specific conditions listed above, the participant is responsible for thecharges, and you DO NOT need to enroll as a MO HealthNet provider. If you determine your claim(s) meets oneof the specific conditions listed above, you must request a paper application. All services must meet timely filingrequirements. ENROLLMENT DOES NOT GUARANTEE PAYMENT.It is your responsibility to verify the participant eligibility for dates of service provided. If the participant is enrolledwith a Missouri Managed Care Health Plan, you must contact the Managed Care Health Plan concerningservices provided, MO HealthNet is not responsible for those services. It is not necessary that you enroll withMO HealthNet unless you have provided services to participants who ARE NOT enrolled with a Managed CareHealth Plan.Air Ambulance (80)Above Out of State rules also apply . Submit a copy of the Helicopter Service license and a copy of the FAA AirCarrier Certificate to operate a helicopter service. Separate enrollment records are created for Air and GroundAmbulances. Each air ambulance provider must enroll and bill separately.Ambulatory Surgery Center (ASC) (50)Required documentation must be submitted with the original signed agreement. Out of state (non-bordering)providers cannot enroll. Individual practitioners practicing at the ASC must enroll individually. The ASC andindividual applications cannot be faxed as one transmission; each application and its required attachments mustbe faxed separately. Each ASC provider must enroll and bill separately.Must be licensed by the Department of Health & Senior Services and Medicare certified as an ASC. Must submita copy of the license and Medicare ASC approval letter.Assistant Behavior Analyst (73)Must submit a copy of the current permanent license. A specialty code of “LA” will be assigned.Audiologist/Hearing Instrument Specialist (33)Required documentation must be submitted with the original signed agreement. Out of state (non-bordering)providers cannot enroll. Each provider must enroll separately.Must have a current permanent license and submit a copy of the license and a copy of Medicare letter showingthe individual provider name and Medicare number if enrolled with Medicare. If licensed as both an Audiologistand Hearing Instrument Specialist, submit a copy of both licenses.Autism Clinic (50)To be assigned a specialty code of “AC”, the clinic must have at least two MO HealthNet enrolled LicensedBehavior Analysts on staff.Behavior Analyst (73)Must submit a copy of the current permanent license. A specialty code of “LB” will be assigned.Behavior Analyst, Assistant Behavior Analyst (73), Applied Behavior Analysis (ABA) Providers (73, 49,50)Each Behavior Analyst, Assistant Behavior Analyst, and Psychologist must enroll and bill individually. Requireddocumentation must be submitted with the completed enrollment application. Out of state (non-bordering)providers cannot enroll.Case Management (HCY)(18)Must be in compliance according to 13.56 of the physician manual. This type of provider number can only beissued if there is not an active clinic/group enrollment record to add the case management specialty. Out of state(non-bordering) providers cannot enroll.
Chiropractor (23)MO HealthNet Division (MHD) is implementing statewide complementary and alternative therapy services forchronic pain, effective for dates of service on or after April 01, 2019, for participants 21 years of age and olderwho have evidence of chronic pain. Eligible participants will receive complementary and/or alternative therapyservices as deemed medically necessary.Specialty 35 –Chiropractor Chiropractic services will require a Smart prior authorization (PA) for participants 21years of age and older.For participants to be eligible for complementary and alternative therapy services the individual must meet thefollowing criteria:Be currently enrolled in MO HealthNet, andBe 21 years of age or older, andHave chronic pain , andHave diagnosis within the chronic pain list provided in the MO HealthNet Provider’s Manual for thisprogram.Chiropractors currently can enroll as a Qualified Medicare Beneficiary (QMB) provider type 75 and specialty 35.However, if Chiropractors wish to enroll under the new, alternative therapy provider type they will need to do oneof the following:Dis-enroll their currently enrolled number,Enroll with a new National Provider Identifier (NPI),Enroll with a taxonomy code to keep the same NPI for both the 75-provider type and the new provider type.This will allow chiropractors to provide services under the Complementary and Alternative Therapies for ChronicPain Management program and future chiropractic programs.Clinic/Group (50)Required documentation must be submitted with the original signed agreement. Out of state (non-bordering)providers cannot enroll. Each clinic/group provider must enroll and bill separately unless one or more locationsare covered under the same clinic/group Medicare number.A clinic/group is one or more individuals designated by Medicare as a clinic/group, or one or more individualsdesignated by MO HealthNet as a clinic/group.If the clinic/group has a Medicare number, submit a copy of the clinic/group Medicare letter showing theclinic/group provider name, clinic/group Medicare number, and individual members of the clinic/group with themembers Medicare numbers. All individual providers practicing at the clinic/group must be enrolled individually.If submitting individual applications at the same time as the clinic/group, attach a cover letter referencing theindividual provider applications submitted. If the individual providers are already enrolled, attach a list of theirnames and NPI numbers. The clinic/group and individual applications cannot be faxed as one transmission; eachapplication and its required attachments must be faxed separately.Community Based MR (85)Must be prior approved by the Department of Mental Health (DMH) and enroll with MO HealthNet as enrolledwith DMH. Contact DMH if you are interested in providing services; the Provider Enrollment Unit cannot forwardthese forms to you. Out of state providers cannot enroll.Community Mental Health Center (CMHC) (56)Required documentation must be submitted with the original signed agreement. Out of state (non-bordering)providers cannot enroll.Must be Medicare certified as a CMHC and submit a copy of Medicare certification as a CMHC. Must also beapproved by Department of Mental Health as a CMHC. All individual providers practicing in the clinic must enrollindividually. Attach a cover letter referencing individual provider applications submitted. If the individual providers
are already enrolled, attach a list of their names and NPI numbers. The CMHC and individual applicationscannot be faxed as one transmission; each application and its required attachments must be faxed separately.Community Psychiatric Rehabilitation Center (87)Required documentation must be submitted with the completed enrollment application. Out of state providerscannot enroll.Must be currently certified by the Department of Mental Health (DMH) as a community psychiatric rehabilitationcenter, submit a copy of the current Certification from DMH, and enroll with MO HealthNet as certified by DMH.Comprehensive Day Rehabilitation (76)Required documentation must be submitted with the completed enrollment application. Out of state (nonbordering) providers cannot enroll.Must be currently accredited by CARF and submit a copy of current CARF Accreditation.CRNA (Certified Registered Nurse Anesthetist) (91)Required documentation must be submitted with the original signed agreement. Out of state (non-bordering)providers cannot enroll. Graduates cannot enroll.Must have a current permanent RN license and Document of Recognition as a CRNA. Must submit a copy of thecurrent permanent license, Document of Recognition, and a copy of Medicare letter showing the individualprovider name and Medicare number if enrolled with Medicare. If applicant is located in a bordering state, a copyof the permanent RN license and current CCNA certification must be submitted. All CRNAs must enrollindividually.C-STAR (86)Required documentation must be submitted with the completed enrollment application. Out of state providerscannot enroll.Must be currently certified by the Department of Mental Health and submit a copy of the current Certification andenroll with Medicaid as certified by DMH.Dental Hygienist (74)Required documentation must be submitted with the original signed agreement.Out of state (non-bordering) providers cannot enroll.Dental Hygienist services are for patients 20 and under ONLY.A Dental Hygienist must be licensed for at least 3 years and employed by a public health department, RuralHealth Clinic, or FQHC.The Dental Hygienist must enroll using the payment name and tax ID of the public health entity, payment is notmade directly to the dental hygienist. Each Dental Hygienist must enroll individually, bill under their individual NPInumber, and must apply for a separate provider enrollment record for each public health entity at which they areemployed. Each application with its required attachments must be submitted separately.Dentist (40)Required documentation must be submitted with the original signed agreement. Out of state (non-bordering)providers cannot enroll.Must have a current permanent license and submit a copy of the license. If enrolled with Medicare, must submita copy of Medicare letter showing the individual provider name and Medicare number. If a CORP dentist, submita copy of CORP Dentist orders and a copy of the current permanent license from the home state.Only dental providers selecting a specialty of general anesthesia (DS), parenteral conscious sedation (PC) orenteral conscious sedation (EC) must have a current certificate/permit to perform DS, PC or EC and a copy of
the certificate/permit must be submitted.Dialysis Center (50)Required documentation must be submitted with the original signed agreement. Out of state (non-bordering)providers cannot enroll.Must be currently certified by Medicare as a Dialysis Center. Must submit a copy of the Dialysis Center Medicarecertification approval letter. The medical director must be enrolled. Attach a cover letter stating the medicaldirector's name. Each dialysis center that is Medicare certified must enroll and bill separately. The dialysis centerand physician application cannot be faxed as one transmission; each application and its required attachmentsmust be faxed separately.Disease Management (35)Required documentation must be submitted with the original signed agreement.Within the Disease Management program is Diabetes Self-Management Training Services and Disease StateManagement Training Services. Please make sure you submit the appropriate documentation for the serviceyou will be providing as indicated below.Diabetes Self-Management Training ServicesCDE applicants:Must submit a copy of current certification by the National Certification Board for Diabetes Educators (NCBDE)for CDEs through the American Association of Diabetes Educators;If CDE is a nurse or physician:Submit a copy of current RN or physician license, and a copy of a current certification listed above.Licensed Dietitian applicants:Must submit a copy of your current license as a Licensed Dietitian (LD).Pharmacist applicants:Must submit a copy of current Pharmacist license AND a copy of appropriate certification from: the NationalCommunity Pharmacists Association (NCPA) "Diabetes Care Certification Program", OR the AmericanPharmaceutical Association (APhA)/American Association of Diabetes Educators (AADE) certification program"Pharmaceutical Care for Patients With Diabetes", OR completed the Drake University, College of Pharmacy andHealth Sciences, certification program "Developing Skills for Diabetes Care".Bordering state CDE, LD, or RPh applicants must be licensed by their state and/or certified by the abovementioned certifying boards. Out of state (non-bordering) providers cannot enroll.Disease State Management Training ServicesPhysician applicants:Must submit a copy of current physician license and a copy of your signed Disease State Management TrainingAgreement form.Pharmacist applicants:Must submit a copy of current pharmacist license and a copy of your signed Disease State Management TrainingAgreement form.Out of State applicants are not eligible to enroll for this service.Asthma Education Provider Applicants: (Provider type 35AE)· All asthma education providers must submit a copy of current national or Missouri State Certification.· If the certified asthma educator holds a current license as a nurse, physician, or respiratory therapist a currentcopy of the license must be submitted in addition to a copy of the asthma education certificate.· If the certified asthma educator holds a current professional license or certificate a copy of the professionallicense or certificate must be submitted with the asthma education certificate.· Out of State applicants are not eligible to enroll for this service.In-Home Environmental Assessor Applicants: (Provider type 35AH)
· All asthma in-home environmental assessment providers must submit a copy of current NationalEnvironmental Health Association (NEHA) Healthy Home Specialist Certification, a NEHA Health HomeEvaluator Micro-Credential certification, or Missouri state certification.· If the certified asthma educator holds a current license as a nurse, physician, or respiratory therapist a currentcopy of the license must be submitted in addition to a copy of the asthma education certificate.· If the certified asthma educator holds a current professional license or certificate a copy of the professionallicense or certificate must be submitted with the asthma education certificate.· Out of State applicants are not eligible to enroll for this service.DME (Durable Medical Equipment) (62)Required documentation must be submitted with the completed enrollment application. Each DME supplier whohas a Medicare number must enroll and bill separately. Representatives of the DME supplier are not eligible toenroll.Out of state non-bordering applicants are not permitted to enroll unless pre-approved by MMAC. Beforeenrollment forms are sent, you must indicate the recipient name, DCN, and date of service that has beenprovided.MO HealthNet participants are required to obtain services from Missouri or bordering state providers. MOHealthNet considers enrollment of an out of state (non-bordering) provider only if Medicare coinsurance and/ordeductible amounts on covered services are provided to patients who have both MO HealthNet and Medicare, orthe item needed is NOT available in Missouri or a bordering state of Missouri. If prior authorization is approvedand reimbursement is made for equipment, supplies, or services for a Missouri Medicaid patient who is notMedicare eligible, or for services that are available in Missouri or a bordering state, reimbursement may berecouped on any amounts paid.Must submit a copy of the Medicare approval letter for the location completed on the enrollment forms, a copy ofthe current Certificate of Incorporation (if a corporation), and a copy of the pharmacy permit if also registered asa pharmacy. DME providers must enroll with the same name and address as their Medicare number is issued.Environmental Lead Inspector (39)Required documentation must be submitted with the original signed agreement. Out of state (non-bordering)providers cannot enroll.Must have a current permanent license as a Lead Inspector or Lead Risk Assessor and submit a copy of thecurrent permanent license and a copy of Medicare letter showing the individual provider name and Medicarenumber if enrolled with Medicare. Each inspector must enroll individually.FQHC (Federally Qualified Health Center) (50)Required documentation must be submitted with the original signed agreement. Out of state (non-bordering)providers cannot enroll. Each individual practicing at the FQHC must be enrolled. Attach a cover letter stating theindividual provider names practicing at the FQHC. Each FQHC that is Medicare certified must enroll and billseparately. The FQHC and individual applications cannot be faxed as one transmission; each application and itsrequired attachments must be faxed separately.For purposes of providing covered services under MO HealthNet, an FQHC must:· receive a grant under Section 329, 330 or 340 of the Public Health Services Act or the Secretary of Health andHuman Services (HHS) may determine that the health center qualifies by meeting other requirements OR· must be Medicare certified as a FQHC.FQHC COVERED SERVICESMO HealthNet covered FQHC services include core services, defined generally in Section 1861 (aa) (1)(A)-(C) of the Social Security Act and any other ambulatory services provided for under the Missouri State Plan,which are furnished by the FQHC. FQHC services are subject to benefit limitations as described in the applicableMedicaid program manuals and bulletins. Reimbursement methods for these services are described in 13 CSR70-26.010.Covered services include, but are not limited to:
physician services;services and supplies incident to physician services (including drugs and biologicals that cannot be selfadministered);pneumococcal vaccine and its administration and influenza vaccine and its administration;physician assistant services (cannot enroll individually);nurse practitioner services;clinical psychologist services;clinical social worker services;services and supplies incident to clinical psychologist and clinical social worker services as would otherwisebe covered if furnished by or incident to physician services; andpart-time or intermittent nursing care and related medical supplies to a homebound individual when the FQHCis located in an area designated by HCFA as a home health agency shortage area.While dental, podiatry, optical and audiology services may be included as covered services in the FQHC, theseservices must be billed using the individual NPI number and using procedure codes specifically approved for thatprogram, as opposed to billing with the clinic number. These providers are all subject to the co-paymentrequirement, which mandates that their services not be billed under a clinic number.FQHC BILLING PROCEDURESPlease refer to the appropriate Provider Manual and Training Booklet for the FQHC Billing Procedures. The linkto the Provider Manual and the Training Booklet can be found on the MHD website on the Provider Participationpage.The link to the Provider Participation page is:http://dss.mo.gov/mhd/providers/index.htmFQHC RECORD KEEPING REQUIREMENTSHealth Center records must be sufficient to allow completion and audit of the Medicare FFHC(HCFA 242) cost report and supplemental Missouri FQHC reporting forms. The supplemental Missouri formsinclude an income statement, a summary of MO HealthNet, Medicare and total charges by program, and astatistical schedule of MO HealthNet, Medicare and total encounters. A uniform charge structure must beestablished to ensure charges for MO HealthNet participants are the same as charges assessed to all otherrecipients for similar services. Failure to maintain adequate accounting records results in recovery of all fundspaid in excess of the established fee schedules. All providers are further required to maintain adequate fiscaland Medical records for a period of five years, to fully disclose services rendered to Title XIX Medicaidparticipants.Home Health Agency (58)Required documentation must be submitted with the c
priority. When the provider enrollment is finalized, an e-mail stating the provider's name, address, NPI number and . another state agency such as the Department of Health & Senior Services, Department of Mental Health, or Medicare, that agency must approve the changes prior to Provider Enrollm