e-dokumen.id

Viewing and managing your email messagesBlackBerry Work allows you to access and manage your work email account in the same way that you do on yourdesktop.BlackBerry Work email supports Microsoft Exchange Information Rights Management (IRM).Note: You cannot open a email message that is protected by both IRM and S/MIME.View your emailWhen you open BlackBerry Work for the first time, your email Inbox is displayed.Your inbox is synchronized withyour work email account each time you open the app and periodically while you're using the app. You can swipedown on the message list to force synchronization at any time.1. In your email Inbox, tap at the bottom left of the screen to toggle between your complete message list and afiltered list that you define.2. Tap Filter By and select a filter. The default filter is Unread.3. Tap to display other folders.4. Tap one of the following options to change the order of the message list: By Date By Sender By Subject5. Tap to change the order of the message list.6. To mark an email as read or create a task from within it, swipe right on it.7. To delete an email, swipe left on it.8. To select multiple emails to mark as unread, report phishing, flag, move multiple emails to a new folder, ordelete them, tap and then tap next to your choices.9. Search for an email using the Search field.10.Tap to create a new email.11.Tapto open a different BlackBerry Dynamics app.Reply to an emailYou can choose the font and font color to use when you reply to an email by using the Launcher to go toApplications/Settings/Mail/Fonts and enabling Use Custom Fonts. Tap Reply or Forward to choose the font andcolor you want.1. Within an email that you are reading, in the toolbar at the bottom of the screen, tap in the toolbar Reply,Reply All, or Forward.The compose form opens with the recipients and subject line already populated and the existing discussionthread appended2. If your administrator has enabled the Restrictions option (the Permissions option in Outlook), choose anydesired restriction.3. If your administrator has enabled the Exchange classification and/or caveat options, perform any of thefollowing actions: Viewing and managing your email messages 11

Specify a classification. The classifications, such as Internal or Confidential, are defined by youradministratrator. Specify a caveat. The caveats, such as No Reply or No Forward, are defined by your administrator.4. Tap to add a link or an attachment.5. Coompose your reply.6. When you have composed your message, perform one of the following actions: TapTap Cancel.Tap Delete Draft.Tap Save Draft.Forward an email message1. Within an email that you are reading, in the toolbar at the bottom of the screen, tap Forward. Theunaddressed compose form opens with the original discussion thread appended.2. Enter your intended recipients, separated by commas.3. To add an attachment or a link, tap .4. If your administrator has enabled the Restrictions option (the Permissions option in Outlook), choose anydesired restriction.5. If your administrator has enabled the Exchange classification and/or caveat options, perform any of thefollowing actions: Specify a classification. The classifications, such as Internal or Confidential, are defined by youradministratrator. Specify a caveat. The caveats, such as No Reply or No Forward, are defined by your administrator.6. Compose any message to accompany the forwarded email.7. When you have composed your message, perform one of the following actions: TapTap Cancel.Tap Delete Draft.Tap Save Draft.Send an attachment or a linkThe type of files and links that you can attach in a secure BlackBerry Work email message depend on whether thefile is stored in an allowed location and whether your BlackBerry Work policy allows the file type. If you do not seean option to add a link or send an attachment, your administrator has not enabled this feature for you. The addlink option is only supported for Microsoft SharePoint repository. If you do not have any SharePoint repositoriesconnected in BlackBerry Work, you cannot use this feature.1. In a message that you are composing, tap Add Attachment or Add Link.2. For attachments, tap one of the following options: Take Picture or Video: Take a picture or a video. It is automatically added to your message as anattachment.Photo Library: Access your native photo repository and choose an existing picture file. Viewing and managing your email messages 12

Docs: Open BlackBerry Work Docs to browse your local device repository and/or enterprise data sourcesfor the files that you want to attach. After making your selections, tap Attach: Navigate to the file that youwant to attach.3. For links, select the SharePoint item that you want to link to and tap Attach at the bottom of the screen.Save an attachmentYou can save files attached to emails in a containerized Docs repository on your device. Note: To open and playaudio files you must use a headset.1. Within an email that you are viewing, tap the attachment icon. A list of attachments in the message isdisplayed.2. Tap the attachment that you want to save. The download progress indicator is displayed next to theattachment.The download progress bar is displayed next to the attachment.3. When the file is downloaded, tap the file name to open it.4. Tap at the top of the screen Save to Docs.5. Tap a repository or recent folder to select it or tap to create a new folder. If you create a new folder, enter aname and tap OK.6. Tap Save.7. Tap the paperclip in the open email, then tap Select.8. Select the attachments to save by tapping them, or tap Download All.9. Tap Save.10.Tap Quick Save or Choose Destination to select a location where to save the attachment(s), or tapin theDocs repository to create a new folder.11.To save attachments, complete one of the following tasks:TaskStepsSave an attachment.a. Tap Save.b. Tap Quick Save or Choose Destination to specify where to save theattachments or tapin the Docs repository to create a new folder.c. Tap Save.Save multiple attachments.a.b.c.d.Tap the paperclip.Tap Select or Download All.Tap beside each attachment that you want to save.Tap Quick Save or Choose Destination to specify where to savethe attachments or tapfolder.e. Tap Save.in the Docs repository to create a new12.To view your saved files, do the following:a) Tap .b) Tap. Viewing and managing your email messages 13

c) Browse to the location of the file.d) Tap the file to open it.Tapping on a BlackBerry Workspaces document link in a BlackBerry Work email or event opens BlackBerryWorkspaces and downloads the associated document on your device. For more information about usingBlackBerry Work Docs, see Manage your documents.Flag an emailYou might want to mark some email messages as important or make them easy to find in a long list. You can adda red flag next to email messages in the list.1. To flag an email in the message list, tap the email to open it.2. At the bottom of the email, tap Flag.3. To flag multiple emails,Delete an email messageWhen you delete an email, it is moved to the Deleted items folder. It is not permanently deleted.1. To delete an email, perform one of the following tasks:TaskStepsDelete an emaila. Swipe left on the email in the message list.b. Tap Trash.Delete multiple email messagesa. Tap at the top of the message list and tap themessages that you want to delete.b. Tap Delete at the bottom of the screen.beside the2. To permanently delete email messages, do the following:a) In the email message list, tap Deleted items.b) Tap and select the messages that you want to delete or tap Delete All to remove all the messages.c) Tap Delete.Move email messages to a different folderYou can create new folders in your mailbox using Microsoft Outlook on your work computer or BlackBerry Workon your device. .To work with email on your device, perform one of the following tasks:TaskStepsMove an email message.a. Tap an email that you want to move, to open it.b. Tap . A list of available folders is displayed.c. Tap the destination folder. Viewing and managing your email messages 14

TaskStepsMove multiple email messages.a. At the top of the email list, tap .b. Tap the beside each message that you want to move.c. Tap Move at the bottow of the screen. A list of available folders isdisplayed.d. Tap the destination folder.Create an emailYou can specifty the font and color of your message text in the Use Custom Fonts screen in the app settings inthe BlackBerry Dynamics Launcher.1. In your inbox or any folder, tap .2. In the To field, enter your intended recipients separated by a comma.As you type, BlackBerry Work suggests recipients from your saved contacts and your organization's globaladdress list. If the recipient is not a member of your contacts or in an external organization, you can double taptheir email address to add them to your contacts. Note that your Outlook personal distribution lists can alsobe supported. When you compose a new email, you can remove one or more of the suggested recipients bytapping the next to them.3. Optionally, tap in the Cc/Bcc, From field to expand it and tap Cc or Bcc, to copy additional recipients.4. Tap in the Subject field to enter a subject.5. Tap to attach a file or add a link to the message.6. If your administrator has enabled the Restrictions option (the Permissions option in Outlook), choose anydesired restriction.7. If your administrator has enabled the Exchange Classification and/or Caveat options, choose a setting foreither or both displayed on the compose screen. Default settings will be displayed. Typically, these defaults willbe "None." Classification settings may include choices such as "Internal" or "Classified," depending upon whatclassifications your administrator has defined. Caveat settings may include choices such as "Do not reply" or"Do not forward." You can change the defaults in Settings/Email, although if your administrator has already setdefaults, they will take precedence.8. Tap in the body of the email form and compose or edit your message: To select a word or all the text, press and hold the word then tap Select or Select All. You can expand ornarrow your selection by dragging the left or right handles of the selection. To Cut, Copy, Replace, or format text, or to Define your selection, select the text and tap the appropriateitem in the toolbar item after selecting the text that you want to edit. To Paste a cut or copied selection, press and hold the location where you want to paste the text in themessage body.9. When your message is complete, do one of the following: Tap .Tap Save Draft.Tap Cancel Delete Draft. Viewing and managing your email messages 15

View smart foldersBlackBerry Work's smart filters help you organize your unread email for pending action without manually movingitems in your folders. By default, there are smart folders for the following types of messages: Messages from your VIP contactsMessages flagged as high priorityUnread messagesMessages received on the current dayMessages with meeting invitationsMessages with attachmentsYou can control which smart folders appear on your device.1.2.3.4.5.6.In the email message list, tap Folders.Tap the smart folder that you want to view.Tap the message that you want to open.Tap to return to Folders.Optionally, tap Edit and select or deselect the folders that you want to appear in your smart folders list.Tap Close to exit the Folders view.Search emailYou can search for email messages by sender or subject in a folder or your inbox. You can use advanced searchoptions to refine your search.1.2.3.4.5.6.In the BlackBerry Work Mail

An Easy Activation key, when permitted, is supplied by another BlackBerry Dynamics app that is installed on your device, like BlackBerry Access or BlackBerry Connect. If available, you can activate BlackBerry Work using the login password for the activation app. Contact